At Reliable DNA Testing Solutions, we believe in maintaining a transparent, secure, and efficient payment process for all of our clients. To ensure smooth scheduling and a seamless testing experience, we offer multiple convenient payment options while maintaining strict professional standards for every transaction.

Accepted Payment Methods

We proudly accept:

• All Major Credit and Debit Cards – including Visa, MasterCard, American Express, and Discover.

• Cash App Payments – for clients who prefer quick, digital payment options.

• Online or Mobile Payments – processed securely through our encrypted payment system to protect your information and confirm your appointment instantly.

No Cash Policy

For the safety of our staff and the security of all transactions, we do not accept cash payments under any circumstances. This policy ensures clear documentation, eliminates risk during mobile collections, and provides an accurate payment record for both the client and our company.

Pre-Payment Requirement

All DNA testing services must be paid in full prior to the appointment. A confirmed payment is required before a Specimen Collector can be dispatched to your location. This helps us reserve your appointment time, prepare documentation in advance, and avoid any delays or rescheduling.

Why We Require Pre-Payment

• Guarantees your appointment and collector availability.

• Prevents administrative delays and ensures faster turnaround for results.

• Confirms client commitment and helps us maintain efficient scheduling.

• Allows us to uphold our high standard of professionalism, integrity, and accountability.

Yes. At Reliable DNA Testing Solutions, we understand that DNA testing can come at an unexpected time, and we want to make our services as accessible and stress-free as possible. To support our clients and community, we offer flexible payment arrangements designed to provide convenience while maintaining professionalism and efficiency.

Securing Your Appointment

All DNA testing services must be paid in full or have an approved payment arrangement in place before a Specimen Collector is dispatched. This policy ensures your appointment is confirmed, your paperwork is processed, and your sample collection proceeds smoothly without delay.

Available Payment Arrangements

We provide flexible options to meet varying financial needs, including:

• Partial Deposit Option – A portion of the total service fee can be paid upfront to secure your appointment, with the remaining balance due prior to the release of results.

• Pre-Authorized Payment Plans – For certain cases, approved clients may divide the full cost into scheduled payments. The initial payment must be completed to book the appointment.

• Digital Payment Flexibility – We accept all major credit and debit cards and Cash App for easy and secure transactions.

Payment Verification

To protect all parties and uphold professional standards:

• All payment arrangements must be documented and verified by Reliable DNA Testing Solutions prior to the appointment.

• Payment confirmations are issued electronically for client records.

• No specimen collection will occur without verified payment or an authorized payment arrangement.

Why This Policy Matters

Our payment arrangement policy ensures fairness, accountability, and timely service for every client. It helps us maintain efficient scheduling, protect the integrity of our mobile testing process, and provide accurate, court-admissible results without administrative delays.

Important Reminder

Reliable DNA Testing Solutions does not accept cash payments. All transactions must be processed digitally for transparency and security.

No. In most cases, anyone can have a DNA test performed. In New York, however, a prescription from a doctor is required.

We completely understand why you might be considering an online, mail-in paternity test, they can seem quick and convenient at first glance. However, there are several important factors to consider before choosing that route. Most online DNA kits are not legally admissible and don’t follow the strict chain-of-custody procedures required for official or court-recognized results. This means that even if you receive results from a mail-in kit, those results cannot be used for legal purposes such as child support, custody, immigration, or birth certificate changes.

Additionally, at-home kits often rely on the customer to collect and mail their own samples, which introduces a greater risk of contamination, mix-ups, or improper handling. In contrast, our mobile service eliminates those risks entirely. We come directly to you, whether it’s your home, workplace, or another convenient location, and our trained professionals handle every step of the specimen collection process. This ensures that the samples are collected accurately, documented properly, and processed through an accredited laboratory that meets the highest standards of testing reliability.

What really sets our service apart is not just accuracy and accreditation, but also peace of mind. You don’t have to worry about doing anything yourself or whether the results will hold up if you ever need them for a legal matter. You get fast, confidential results that are both court-admissible and backed by certified professionals. In the end, you save yourself time, uncertainty, and potential legal frustration by choosing a trusted, verified testing process from the start.

We completely understand wanting to go somewhere familiar, like a local clinic, for your DNA test, it can seem like the more traditional or straightforward option. However, what many people don’t realize is that clinics often serve as middlemen rather than the actual testing providers. In most cases, your sample is collected by someone with limited DNA-specific training, then shipped out to an external lab for processing. That can introduce unnecessary delays, confusion about where your sample is going, and less transparency regarding how your results are handled.

With Reliable DNA Testing Solutions, we’ve removed all that uncertainty. Our mobile service brings certified DNA collection directly to you, whether that’s your home, office, attorney’s office, or any private location you choose. You receive the same, if not higher, level of professional care and precision as you would in a clinic, but without the wait times, travel, or the discomfort of sitting in a busy medical setting with children. Each member of our collection team is trained specifically in DNA specimen collection and chain-of-custody procedures to ensure accuracy, confidentiality, and compliance with all court and legal standards.

Another key difference is our speed and personalization. While traditional clinics often have limited appointment slots and slower turnaround times, we schedule around your availability and provide most results within 2-3 business days once our lab recieves your test. Every test is processed through an AABB accredited laboratory the same level of certification required for court-admissible testing, and you’ll have direct access to our team if you ever have questions about your results or next steps.

Choosing our mobile service means you get reliability, convenience, and certified accuracy without compromising professionalism or privacy. We’ve designed our process to make DNA testing less of a chore and more of a seamless, respectful experience that fits your life, not the other way around.

DNA is collected from your mouth by performing a buccal swab. A buccal swab is obtained by gently rubbing a sterile cotton swab against the inside of the cheek (buccal mucosa) to capture cells carrying DNA. To ensure a sufficient sample, the individual taking the sample wipes the inside of the cheek for around 30 seconds. After the swab has been saturated with cells, it is put in a sterile container and submitted to a lab for DNA analysis. This non-invasive approach is easy to use and painless. It does not require a blood sample, making it a popular alternative for many genetic tests and DNA profiling applications.

No. In fact, new noninvasive technology allows us to test a baby’s DNA even before he or she is born. If, the preferred method of testing is from a cheek swab, that can be done as soon as the baby is born. It’s quick and painless to the infant.

A minor child is an individual who is under age 18 or who is under age 19 and is enrolled full-time as a student in secondary school (or an equivalent vocational or technical school).

The shelf life is four years if you haven’t used it. But if you’ve taken a sample, it will be good for testing for up to three months.

Yes, completely. Your results will only be sent to whomever you specify. Your information will never be used for anything other than your DNA test and results.

We can normally complete father and child paternity tests within two to five business days from the day that we receive the samples in the laboratory. Relationship test (example sibling, grandparent etc.) typically finish in three to six working days from the day that we receive the samples in the laboratory. Prenatal DNA testing typically finishes in three to seven working days. DNA detection and infidelity test typically take seven to ten working days.

Reliable DNA Testing Solutions will email your test results when they are complete. If you’d like to receive your results by mail, you may request that option for an additional fee.

Only our court-admissible testing options can be used in court. Our court-admissible tests employ the use of strict chain-of-custody documentation, impartial sample collection, and stringent testing requirements to ensure the authenticity and validity of our test results. Testing options labeled as “Peace of Mind” are not court-admissible.

Additional family members can be included in the tests. Additional charges apply.

Court-Admissible (Legal) test results are required for clients who need to establish biological relatedness for child support, child custody, birth certificates, probate, or other legal purposes.

Court-Admissible relationship tests requires that all tested parties have their DNA samples collected by an unrelated third party with no interest in the testing outcome. Collectors can be medical professionals, attorneys, pastors, etc. Court-Admissible tests also require strict chain-of-custody be maintained throughout the sample collection and testing process.

Peace of Mind tests do not require impartial, unrelated sample collectors or strict chain-of-custody. Sample collections for informational tests can be performed in the comfort of your own home. If your testing needs are for personal knowledge and isn’t needed for any legal purpose, then an informational test is right for you.

Yes. Before a person has a genetic test, it is important to fully understand the testing procedure, the benefits and limitations of the test, and the possible consequences of the test results. The process of educating a person about the test and obtaining permission to carry out testing is called informed consent. "Informed" means that the person has enough information to make an educated decision about testing; "consent" refers to a person's voluntary agreement to have the test done.

Several factors are commonly included on an informed consent form:

• A general description of the test, including the purpose of the test and the condition for which the testing is being performed.

• How the test will be carried out (for example, a blood sample).

• What the test results mean, including positive and negative results, and the potential for uninformative results or incorrect results such as false positives or false negatives.

• Any physical or emotional risks associated with the test.

• Whether the results can be used for research purposes.

• Whether the results might provide information about other family members' health, including the risk of developing a particular condition or the possibility of having affected children.

• How and to whom test results will be reported and under what circumstances results can be disclosed (for example, to health insurance providers).

• What will happen to the test specimen after the test is complete.

• Acknowledgement that the person undergoing testing has had the opportunity to discuss the test with a health care provider.

• The individual's signature, and possibly that of a witness.

Cited source: Medlineplus.gov

Informed consent is not a contract, so a person can change their mind at any time after giving initial consent. It is important to note that refunds are available if a cancellation request is received at least 48 hours (2 days) before the scheduled appointment and will be subjected to a $50 cancellation fee. A person may choose not to go through with genetic testing even after the test sample has been collected. A person simply needs to notify the health care provider if the decision has been made to not continue with the testing process.

Refund Eligibility: Refunds are available if a cancellation request is received at least 48 hours before the scheduled appointment.

• Processing Time: Approved refunds will be processed within 10 business days from the date of the request.
• Non-Refundable Fees: Same-day appointment fees, mileage fees, and any lab processing fees are non-refundable.
• Partial Refunds: If testing has commenced but not completed, a partial refund may be issued, excluding costs for services already rendered.

Standard Cancellation: Cancellations must be made at least 48 hours (2 days) before the scheduled appointment to avoid any penalties.

• Late Cancellations: Cancellations made within 24-48 hours of the appointment will incur a cancellation fee of $50.00.
• No-Show Policy: Failure to appear for an appointment without prior cancellation will result in the full charge of the service fee, and no refunds will be issued.
• Rescheduling: Appointments can be rescheduled once without penalty if notice is given at least 24 hours in advance.

Yes. It is illegal to share any health or related information to any persons who did not order the test. 

The Health Information Portability and Accountability Act (HIPAA) Privacy Rule mandates that individuals or organizations who meet the definition of a HIPAA ”covered entity” obtain patient/participant authorization to use or disclose individually identifiable health information for purposes other than clinical care or billing. Some human subjects research is conducted at institutions that are not subject to HIPAA (including federal labs), but portions of the HIPAA Privacy Rule may still apply. Researchers should check with institutional officials about their HIPAA requirements.

*This is not legal advice*

Secretly collecting a hair or toothbrush and testing it is risky. It may not be a discrete statutory crime, but it often won’t produce legally usable results and could expose you to civil or criminal liability depending on how the sample was obtained. The safe, reliable path is consent + accredited lab like Reliable DNA Testing Solutions or court-ordered testing.

With a court ordered test, participants must oblige to testing.

*This is not legal advice*

Key Statutes & Regulations in Oklahoma

1. 36 O.S. § 3614.4 — Disclosure of Genetic Research Studies (Genetic Research Studies Nondisclosure Act)

   • Title 36 (Insurance), Section 3614.4. Justia Law

   • Provides that records of individual subjects in approved genetic research studies are confidential, and not subject to subpoena or discovery in civil suits except where the information is the basis of the suit. Justia Law

   • Protects against disclosure of genetic research records without informed consent of the subject. Oklahoma Bar+1

2. 10 O.S. § 7700‑502 — Order for Genetic Testing — In Utero Testing Not Allowed

   • Title 10 (Children), Section 7700-502. Justia Law

   • In parentage proceedings, the court shall order the child (and other designated individuals) to submit to genetic testing if requested, but in utero testing is not allowed. Justia Law

3. 10 O.S. § 7700‑621 — Admissibility of Genetic-Testing Results; Testimony of Experts; Medical Bills

   • Title 10, Section 7700-621. Justia Law

   • Sets requirements for admissibility of genetic-testing results in parentage cases, and allows expert testimony or other methods. Justia Law

4. 10 O.S. § 7700‑608 — Motion for Genetic Testing

   • Title 10, Section 7700-608. Justia Law

   • In proceedings to adjudicate parentage, the court may deny a motion for genetic testing of the mother, child, or father if certain conditions (like estoppel or contrary to child’s best interests) apply. Justia Law

5. Okla. Admin. Code § 365:10‑5‑143 — Prohibition Against Use of Genetic Information and Requests for Genetic Testing

   • Applies to issuers of Medicare supplement policies or certificates. Legal Information Institute

   • Prohibits denying or conditioning issuance or pricing based on genetic information; prohibits requiring an individual or family member to undergo a genetic test in that context. Legal Information Institute